Tracker file upload broken for MacOsX created files
- Status
- Pending
- Subject
- Tracker file upload broken for MacOsX created files
- Version
- 18.x
18.x Regression - Category
- Usability
- Regression
- Bug
- Feature
- Trackers
- Resolution status
- Works For Me
- Submitted by
- Torsten Fabricius
- Lastmod by
- Torsten Fabricius, Jonny Bradley
- Rating
- Description
Hello folks,
I found out a strange behaviour at least for .pdf files:
I use a Tracker with a field of type "files" to provide a "file-pool" respectively a download area for an npo's member are - Tiki 18.0 alpha. On another site with Tiki 17 the error does not appear.
File gallery is set to store in directory on both sites.When a user tries to upload a file of any size that was either created on a Mac or that was sent from a Mac by email (so has been stored/saved on a Mac), it is not possible to upload to Tiki via the files field.
Error: Upload impossible. There are restrictions.
(translated)The same file can be uploaded via the file gallery - but then it does not appear in the tracker.
jonnyb wrote:Jonny in IRC at 26 March 2018:
"4:57:20 PM - jonnyb: althugh the error looks like one i exposed recently in 18.x - before when it errored it just removed the tracker item edit modal so you lost all your changes an so i fixed that, but i should not have introduced any new errors - maybe the file is too big, or doesn 't meet the mime type or somthing? check the extension is .pdf etc, maybe it's something like that?"
When I recreate the file (I use Ubuntu 14.04), by importing to a software and save as new file or I split and remerge it with pdfSAM, the newly recreated file can be uploaded via the tracker field files.It is not enough to simply save a copy from the .pdf viewer, but it must be really created new. pdfSAM is a workaround for multipage files, but not sufficient for a growing amount of files.
As I am stubborn in the npos where I am engaged, that we need OS independend solutions, not excluding for ex Linux users, I cannot expect from Mac users to not being able to use the Tracker field of type files and even not be able to privide files to the teams.
I am wondering why this occurs, cause afaik the main developer of this field type is a Mac user himself -Jonny, right assumtion ;-) ?
Please help or comment.
If no quick fix possible, I'll post a bugreport including this description later on today.
Thx for help and considerations.
Torsten- Solution
Can you provide an example of this sort of "Mac" file - i use Mac created files on trackers on trunk and 18.x without any problems
- Importance
- 9
- Priority
- 45
- Demonstrate Bug (Tiki 19+)
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
Version: Create show2.tiki.org instanceAbout show2.tiki.orgTo help developers solve the bug, we kindly request that you demonstrate your bug on a show2.tiki.org instance. To start, simply select a version and click on "Create show2.tiki.org instance". Once the instance is ready (in a minute or two), as indicated in the status window below, you can then access that instance, login (the initial admin username/password is "admin") and configure the Tiki to demonstrate your bug. Priority will be given to bugs that have been demonstrated on show2.tiki.org.
- Ticket ID
- 6610
- Created
- Monday 02 April, 2018 02:14:44 GMT-0000
by Torsten Fabricius - LastModif
- Thursday 19 July, 2018 15:16:59 GMT-0000
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