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Not reproducable | Cannot add mail account nor an imap server to webmail although smtp works

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Status
Pending
Subject
Not reproducable | Cannot add mail account nor an imap server to webmail although smtp works
Version
25.x
Category
  • Error
Feature
Webmail
Resolution status
New
Submitted by
Torsten Fabricius
Lastmod by
Torsten Fabricius
Rating
(0)
Description

I tried to create Mail Accounts in a new Tiki instance and this is failing.
In my local instance it is not possible to add a mail account completely (IMAP + SMTP).
Although I could add and succesfully test two SMTP servers to Tiki webmail, ...

Update: it worked in show2 ! Bug so far not reproducable. Will try to find a conflicting configuration locally.

... it is was possible to add the respective IMAP servers and I did not find the related error message. I tried to switch on logging on the server and to display all errors in Tiki, but with both I did not succeed.

It is aswell not possible to add a new mail account. The appropriate 'create' button greys out and Tiki does nothing.

Now I will try to reproduce the error in a show2 instance and report back.
I'll use a temporary test-mail-account, I created on one of our servers.

Mail = Username

mailtest-mdxbtazct@relatorx.com

Password
QVrzEVC8NUoCCmAN

IMAP = SMTP

w01c65b0.kasserver.com


Solution

Update:
I could not reproduce in show2.
I might need to deactivate the preferences on my local instance and try to find the conflicting preference(s) locally and report or close the bug report later.

Importance
1 low
Easy to solve?
5
Priority
5
Demonstrate Bug on Tiki 19+
Demonstrate Bug (older Tiki versions)
Ticket ID
8210
Created
Friday 28 October, 2022 01:03:29 UTC
by Torsten Fabricius
LastModif
Friday 28 October, 2022 02:04:37 UTC


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