New user registration at tiki.org returns "An error occurred while performing the request" screen
- Status
- Open
- Subject
- New user registration at tiki.org returns "An error occurred while performing the request" screen
- Version
- 21.x
21.x Regression - Category
- Regression
- Upgrade Blocker
- Dogfood on a *.tiki.org site
- Feature
- User Administration (Registration, Login & Banning)
- Resolution status
- Not enough information
- Submitted by
- luci
- Volunteered to solve
- Jonny Bradley
- Keep informed
- Jonny Bradley, Roberto Kirschbaum, Oliver Hertel
- Lastmod by
- luci
- Rating
- Description
We receive many issues while people try to register. So I went to test out what is going on... While testing new user registration in new incognito mode Chrome I got this when I submitted the filled in form:
Not a good feedback to the user trying to register 😑
Steps to reproduce:
- open new incognito window
- go to https://tiki.org/login
- click the Register link in the login form which brings you to https://tiki.org/tiki-register.php?key=randomstring
- fill in the form and click "Register" button
- you get the error screen
Anyway, the user was created.
As an admin I received immediately a watch notification email first:User joined RegisteredThe user lucitest joined Registered
at: Sun 23 Feb 2020 17:13 CET
Thenafter some minutes (17:21 CET)17:14 CET I received "Community Members Information" tracker email about the Item Creation too with no link to validate the user (but at that time I validated the test user manually already).We also receive many registration attempts (in comparison as seen while watching user joining Registered group) without any tracker or validation link emails coming out / being received at all.
Confirmed sadly
- Solution
Cannot reproduce locally, so need someone to check the logs, so cc'ing Oliver here
- Importance
- 10 high
- Easy to solve?
- 1 difficult
- Priority
- 10
- Demonstrate Bug on Tiki 19+
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show2.tiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Demonstrate Bug (older Tiki versions)
-
This bug has been demonstrated on show.tikiwiki.org
Please demonstrate your bug on show.tikiwiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show.tikiwiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Ticket ID
- 7282
- Created
- Sunday 23 February, 2020 16:46:16 UTC
by luci - LastModif
- Monday 09 March, 2020 19:10:28 UTC