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Newsletter: GMail "message clipped" due to CSS too large

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Items
Status
Closed
Subject
Newsletter: GMail "message clipped" due to CSS too large
Version
12.x
Category
  • Usability
Feature
Newsletters
Resolution status
Invalid
Submitted by
luci
Lastmod by
luci
Rating
(0)
Description

Update: there is http://doc.tiki.org/Newsletter+Admin#Styling_an_HTML_Newsletter so this is invalid bug report (maybe pointing that out in Admin interface could help ?)

In 12.x LTS when we send a Newsletter the email message gets "clipped" for GMail users which is annoying for promotion of the News we want to distribute because the email size is more than 128KB (which is the limit to display the message intact in GMail) even with almost no text content in the message. Many users use GMail nowadays so it is no help that it displays just fine in other email clients. Other newsletters of rival (competition) systems have emails far under 100KB. Tiki seems to include all the stylesheets even when less than 10% of the styles are actually used in the Newsletter.

Example of what it shows in GMail instead of the Newsletter email:
[Message clipped] View entire message

Expected behavior: use only stylesheets related to Newsletters or make an option to omit inclusion of all the stylesheets via an Admin panel or while editing the Newsletter so the message is not unnecessarily large in KB and does not get clipped in GMail.

Importance
8
Easy to solve?
10 easy
Priority
80
Demonstrate Bug on Tiki 19+
Demonstrate Bug (older Tiki versions)
Ticket ID
5439
Created
Friday 22 August, 2014 11:34:12 UTC
by luci
LastModif
Friday 22 August, 2014 14:18:39 UTC


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