Fullscreen
Loading...
 
Skip to main content

live_support problems - does not work and does also not release SQL-connections?

Status
Closed
Subject
live_support problems - does not work and does also not release SQL-connections?
Version
3.x
Category
  • Consistency
Resolution status
Invalid
Submitted by
wimvincken
Lastmod by
Ushindi Gedeon
Rating
(0)
Description

The live_support is not working as it did before.

First, the chat window (if invoked) comes up indeed and then that is all to be said.
Secondly, when installed on the left column of the page, it refused to be uninstalled. You continue confirming the deletion, but does not actually delete it.
I have a dedicated computer (thank for that) and I discovered that the live_support was responsible for not releasing MySQL connections. When I managed to remove live_support, the problems were with the MySQL were over.

Solution
In order to delete it, you must disable the feature live_support and then delete it.
Workaround
Priority
25
Demonstrate Bug on Tiki 19+
Demonstrate Bug (older Tiki versions)
Ticket ID
2622
Created
Tuesday 14 July, 2009 07:25:11 UTC
by Unknown
LastModif
Tuesday 26 May, 2026 17:01:32 UTC


Show PHP error messages