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plugin tracker use wiki page as email template: issues or missconfig?

  • Tracker item actions
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Items
Status
Open
Subject
plugin tracker use wiki page as email template: issues or missconfig?
Version
15.x
Category
  • Error
Feature
Trackers
Watch (email notifications of changes)
Resolution status
New
Submitted by
Xavier de Pedro
Volunteered to solve
Jonny Bradley
Lastmod by
Jonny Bradley
Rating
(0)
Description

I did set up a demo instance using tiki15 svn and plugin tracker with wiki page as email template, following the plugin tracker documentation
https://doc.tiki.org/PluginTracker

See:
http://demo15.seeds4c.org/Contact+us
&
http://demo15.seeds4c.org/tiki-index.php?page=mytpl_notif_tracker_new_item
u: admin
p: 12345


Issues:
(1) before granting the permission for anons to use the wiki page template, the subscriber to the email received the notification email, but the person adding the tracker item got an email saying

+ "Permission denied: the specified wiki page cannot be used as Smarty template resource"

Maybe some notification should be shown or emailed to the site admin of that issue so that it can be fixed? The submitter of the tracker item might get confused with such message.

(2) I cloned part of the tracker_changed_notification.tpl, but it didn't work because the tr tags, for some reason, became half disappeared once the page was saved (first tr tag was disappeared, the e3nding tr tag was shown).Something similar might be happening with the parser when attempting to send the message, since the message was:

Copy to clipboard
Contact us
Syntax error in template "wiki:mytpl_notif_tracker_new_item" on line 1 "
View the tracker item just inserted at:{/tr}" unexpected closing tag


And content of the template was:

Copy to clipboard
{tr}View the tracker item just inserted at:{/tr}
	{$mail_machine_raw}/{$mail_itemId|sefurl:'trackeritem'}


Author:{$mail_user|username}
Date: {$mail_date|tiki_short_datetime:"":"n"}

{$mail_data|replace:'-[':''|replace:']-':''}

{if isset($mail_attId)}
	Download the file at: {$mail_machine_raw}/tiki-download_item_attachment.php?attId={$mail_attId}
{/if}


I tried also surrounding all the contents of that template with literal smarty tags, but then, all the content of the template is sent as-is in th email body, without parsing at all.

Am I missing anything?

Workaround

Remove the {tr} tags and it should work ok. These are wiki templates, so are parsed as wiki syntax mainly, so i think you'd have to use the {TR()}text{TR} format wiki plugins instead of the smarty syntax. There is another type or smarty resource that uses wiki pages as smarty syntax tplwiki which we could try but i thought i'd keep it like the other pretty tracker uses (mostly).

Good point about the perms checking, that needs fixing... thanks

Importance
6
Easy to solve?
5
Priority
30
Demonstrate Bug on Tiki 19+
Demonstrate Bug (older Tiki versions)
Ticket ID
5921
Created
Monday 02 May, 2016 12:52:56 UTC
by Xavier de Pedro
LastModif
Monday 02 May, 2016 13:21:55 UTC


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