Tiki website is broken and project is hostile toward users
- Status
- Open
- Subject
- Tiki website is broken and project is hostile toward users
- Version
- 29.x
- Category
- Dogfood on a *.tiki.org site
- Feature
- All / Undefined
- Resolution status
- New
- Submitted by
- kinetix
- Lastmod by
- kinetix
- Rating
- Description
Folks,
To someone who's trying to figure out how to report website issues, the whole Tiki project is quite actively hostile toward people who aren't developers thoroughly integrated in to your gitlab.
First, there's errors all over the tiki websites - somebody's done something like upgraded the website, and left things in broken states all over (attached images). Who's maintaining the tikis that run these sites?
Second, everything else around here is hostile toward people who are trying to provide some feedback that doesn't fit in to each sub-sites narrow definition of what *you* want to have communicated. For example - your feedback form apparently isn't for support or feedback about the websites or whatever. In the forums, you're missing a general support forum for things like website work/feedback - when looking in to the documentation forum (some projects consider the website part of the documentation on the whole), it actively states "Post in this forum ONLY topics related to the "Documentation" pages (doc.tw.o)".
Your chat link simply goes to a login page (gitter) that, if you don't have, presumably, a matrix account somewhere, goes nowhere (or actively encourages people to use big-yankee-tech accounts, but god forbid we'd like to just login under a guest account to reach anybody on the project). There's no account creation process, etc. This is hostile to people.
The mailing lists and forums are essentially dead or dying - nobody's helping people out with their problems on the users mailing list.
The website has got brokenness all over the place (why the two find boxes on the documentation site near the top?), and broken links in the footer.
This project seems to simply be developers having some fun with their code, but beyond that, it really appears to not be at all friendly to people who'd like to try and make use of the software.
So here's a bug report that can't be filed in any appropriate category, since there's no category to file bugs against the website(s). If I sound frustrated, it's because I've spent a bunch of time going around to each of your possible support/feedback paths trying to figure out where it might be useful to report this kind of feedback, and I've wound up concluding "nowhere". That's not cool. Are you trying to build any sort of community here? If you are, or if there is a community outside of the developers pushing commits, then maybe there should be a bunch of re-org and simplification of parts of the websites to direct people to the right places, and make the process easy so it's not a huge time suck to do this sort of thing.
This could have been an email, had one been listed.
Please have a look at the attached images of the website brokenness. Beyond the red error boxes and the non-functioning consultants lists, it should be noted that the Event box at the top of so many pages doesn't stay away when clicked. It keeps showing up on every page you go to.
- Importance
- 5
- Easy to solve?
- 5
- Priority
- 25
- Demonstrate Bug on Tiki 19+
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show2.tiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Demonstrate Bug (older Tiki versions)
-
This bug has been demonstrated on show.tikiwiki.org
Please demonstrate your bug on show.tikiwiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show.tikiwiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Ticket ID
- 8828
- Created
- Friday 19 September, 2025 16:28:29 UTC
by kinetix - LastModif
- Friday 19 September, 2025 16:28:29 UTC