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Improving the interface to file a bug at dev

  • Tracker item actions
Trackers
Items
Status
Closed
Subject
Improving the interface to file a bug at dev
Version
24.x
25.x
Category
  • Dogfood on a *.tiki.org site
  • Feature request
Feature
All / Undefined
Resolution status
Out of Date
Submitted by
Bernard Sfez / Tiki Specialist
Lastmod by
Bernard Sfez / Tiki Specialist
Rating
(0)
Description

I've been thinking about this quite a lot lately.

When I create a ticket and I type the first letter of my ticket, I'm suggested previous and existing ticket based on a filtering of my typing. But this is not useable at all and likely no-one look at it. As proof, we have a lot of duplication. See my screenshot below this is not useable.

Image

Solution
  1. Add a page in between (Quick win)
    Like in some other site the page display:
    * Have a list of possible actions depending the "real" case
    ** Knowledge => Doc (selected a doc topic : installation, username lost, lock account... ideally results should be automatically set = hits per page at doc ?)
    ** Help with a feature or settings : How to link 2 tracker together, file gallery best practices => Forums
    ** Report a bug => Search form (may be it exist already) => dev the actual form
    ** Test and reproduce an issue => Demo or eventually instance.
    * List of recent tickets (while there is a Since your last visit... module in the right side it is not a good UI/UX - often missed)
    * May be even popular ticket/questions (last and most commented)
  2. Improve the way the title field work.
    This long list of tickets is bad and not only doesn't help, it give a bad image with dozens of outdated or non relevant tickets. We should implement a kind of threshold in the filter.
    * Limiting the items by date(5 last years items only)
    * Limiting the minimum of characters to start displaying things (5 or 6 instead of the 2 the filtering start with)
    * Display 10 first results - ranking: lastmodif, popularity (hit, comments, ... ?), version (master, LTS and 2 last stable, ...)
  • ...
Importance
7
Easy to solve?
7
Priority
49
Demonstrate Bug on Tiki 19+
Demonstrate Bug (older Tiki versions)
Ticket ID
7960
Created
Wednesday 01 December, 2021 07:20:56 UTC
by Bernard Sfez / Tiki Specialist
LastModif
Sunday 31 July, 2022 06:44:59 UTC


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