SMTP server sending email option is not working after upgrade (require app password)
- Status
- Closed
- Subject
- SMTP server sending email option is not working after upgrade (require app password)
- Version
- 21.x
- Category
- Regression
- Feature
- Administration
- Resolution status
- Partially solved
- Submitted by
- Bernard Sfez / Tiki Specialist
- Keep informed
- Marc Laporte
- Lastmod by
- Bernard Sfez / Tiki Specialist
- Rating
- Description
After updating a Tiki21 that is using SMTP Google server has sending email option, Google throw an error an email are not sent.
log to catch the previous Git version of a working TikiCopy to clipboardBernard$ git log commit d002513ebdbe3721cc701dd58a6b47da59233bed (HEAD -> 21.x, origin/21.x) Merge: 34566b8ecf 4a68067e0b Author: Bernard Sfez <me@xxxx.xxx> Date: Sun Mar 22 16:29:39 2020 +0000The errorCopy to clipboardWarning Unable to send mail Array ( [0] => 5.7.8 Username and Password not accepted. Learn more at 5.7.8 https://support.google.com/mail/?p=BadCredentials e5sm15280421wru.92 - gsmtp )- Solution
It is working again if using Google App password.
It may be a change in Google policy.You need to have 2 step authentification enabled:
https://support.google.com/accounts/answer/185839And set your App password for your Tiki:
https://support.google.com/accounts/answer/185833- Importance
- 3
- Easy to solve?
- 5
- Priority
- 15
- Demonstrate Bug on Tiki 19+
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show2.tiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Demonstrate Bug (older Tiki versions)
-
This bug has been demonstrated on show.tikiwiki.org
Please demonstrate your bug on show.tikiwiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show.tikiwiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Ticket ID
- 7364
- Created
- Monday 11 May, 2020 04:54:51 UTC
by Bernard Sfez / Tiki Specialist - LastModif
- Monday 11 May, 2020 06:24:40 UTC