Forum Watches - notifications are not working as expected
- Status
- Open
- Subject
- Forum Watches - notifications are not working as expected
- Version
- 12.x
- Category
- Error
- Feature
- Forum
Watch (email notifications of changes) - Resolution status
- New
- Submitted by
- jhamell
- Lastmod by
- Xavier de Pedro
- Rating
- Description
We've been using the forum notifications ("email this address for any postings to this forum"), but would like to start exercising more fine-grained control over these notifications. The "Watch" concept appears to be exactly what we need, but some of the behavior I am seeing is confusing and may be contradictory to the docs.
According to the Tiki Docs on Watches, there are three kinds associated with forums:
1. A Watch for a Forum. Any new topic/thread posted should notify this user. I'm assuming it is represented by forum_post_topic associated with forum id within the Mail Notifications listing.
2. A Watch on a Forum Topic. Any new posts to that specific Topic/thread will notify user. Assuming forum_post_thread, associated with the topic's ID.
3. A Watch on Forum Topics & Threads. Any postings within that forum, be it Thread or Replies, will be sent. Assuming forum_post_topic_and_thread associated with the forum ID.
The problem I'm seeing:
* Some people have established forum_post_topic and forum_post_topic_and_thread on a specific forum
* Different user has posted to a forum, and he is set to watch that topic/thread (from_post_thread).
* People respond to his post
* The only people receiving notifications are a union between forum_post_topic and forum_post_topic_and_thread.
* I expected the notifications to be a union of the original author (forum_post_thread, on that thread) and forum_post_topic_and_thread (on that forum).
* In other words, the original author asked to watch his topic, but he received no notifications of posts/responses. Additionally, people who have asserted forum_post_topic on that forum are receiving updates, when I would expect they only receive notifications of his original topic post, not the subsequent responses.Thanks,
Josh
Show instance details:
http://jhamell-10333-5804.show.tikiwiki.org/
u: admin
p: 12345
"Consensus Forums" profile has been applied. This demo profile creates two users (user1 and user2, with passwords user1 and user2 respectively)
See more information here:
http://jhamell-10333-5804.show.tikiwiki.org/tiki-index.php?page=Instructions+for+the+Consensus+ForumsCan you please reproduce your issue in this shjow instance, please, so that it's easier to debug the issue?
Thanks!- Importance
- 5
- Easy to solve?
- 5
- Priority
- 25
- Demonstrate Bug on Tiki 19+
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show2.tiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Demonstrate Bug (older Tiki versions)
-
This bug has been demonstrated on show.tikiwiki.org
Please demonstrate your bug on show.tikiwiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show.tikiwiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Ticket ID
- 5804
- Created
- Wednesday 03 February, 2016 16:36:42 UTC
by jhamell - LastModif
- Thursday 04 February, 2016 08:24:58 UTC