Conditional (drill down/nested) categories, with priority and users assigned for a ticketing system
- Status
- Open
- Subject
- Conditional (drill down/nested) categories, with priority and users assigned for a ticketing system
- Version
- 12.x
- Category
- Support request
- Feature
- Trackers
- Resolution status
- New
- Submitted by
- Horia N.
- Lastmod by
- Horia N.
- Rating
- Description
https://tiki.org/tiki-view_forum_thread.php?comments_parentId=51788
Hi,
1. Can't use categories as I have too many subcategories and it is a very long list;
2. Is it possible with trackers to have some nested dropdowns, but in the end with automatic asignments? For example Hardware, Software, depending on what you choose to be able to select PC, Notes in the first case (Hardware) and OS, Office in the second (Software); but also in the same form AFTER the selection, after the second selection in fact to automatically complete a text field (time in hours to complete) and a user field (to whom the job is automatically assigned)Example
Hardware - Notebook - Peter - 2
Hardware - PC - Jan - 3
Software - OS-Linux - Sarah - 3
Software - OS-Windows - Sarah - 2
Software - Office - Priscilla - 1- Importance
- 5
- Easy to solve?
- 4
- Priority
- 20
- Demonstrate Bug on Tiki 19+
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show2.tiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Demonstrate Bug (older Tiki versions)
-
This bug has been demonstrated on show.tikiwiki.org
Please demonstrate your bug on show.tikiwiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show.tikiwiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Ticket ID
- 5189
- Created
- Thursday 17 April, 2014 08:42:22 UTC
by Horia N. - LastModif
- Thursday 17 April, 2014 08:51:33 UTC