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IRC QA Mining

Mining Question/Answer pairs from #tikiwiki history


This page describes the progress on distilling an usable resource from

http://irc.tiki.org/irclogger_logs/tikiwiki

The process involves:

  • Downloading the logs
  • Normalizing the IRC logs across different IRC logging clients
  • Identifying users that are likely to have asked questions
  • Identify the threads where said users participated
  • Assembling the final corpus
  • Indexing


To avoid having to annotate training data for the first process, DrDub used an approximation of finding IRC nicks that have only said 2 to 10 things in the whole logging history. The expectation is that the said users appear on #tikiwiki, ask a question receive an answer and left.

For the last step, DrDub used

http://www.ling.ohio-state.edu/~melsner/resources/chat-manual.html

a publically available implementation of Disentangling chat (2010) by Elsner and Charniak (http://dl.acm.org/citation.cfm?id=1950492)

Downloading the logs


$ curl http://irc.tiki.org/irclogger_logs/tikiwiki > tikiwiki.html
$ mkdir tiki_logs
$ cat tikiwiki.html |grep "raw text"|perl -pe 's/^(.*?)\<a href=\"//;s/\".*/\&raw=on/' > urls
$ tac urls | perl -ne 'chomp; $c++; print "curl \"$_\" > tiki_logs/$c.log\nsleep 1s\n";' > download.sh
$ chmod +x ./download.sh
$ ./download.sh
$ tac urls | perl -ne 'chomp; $c++; s/^.*date\=//; s/\,.*//; $d=$_; open(L,"tiki_logs/$c.log"); while(<L>){s/^\[/\[$d /; print;}; close L;' > ./tiki.log

Normalizing the logs


The chat disentangler code expects Pidgin logging format, which is very different from the formats available in the logs. The majority of the text seems to be in xchat log format, to convert the rest of the entries to that format use:

$ cat ./tiki.log | perl -pe 's/\]\-\!\- /\] \*\*\* /; s/\]\< /\] \</; if(!m/^\[[^\]]+\] \</ && !m/^\[[^\]]+\] \*/ && m/^\[/){if(m/^\[[^\]]+\] .*\: /){s/\] ([^\:]+)\: (.*)/\] \*\*\* $2 $1/;}elsif(m/^\[[^\]]+\] /){ s/\] /\] \*\*\* /}elsif(m/^\[[^\]]+\]\</){s/\]\</\] \</}else{s/^(\[[^\]]+\]) ([^ ]+) (.*)$/$1 <$2> $3/}}' > ./tiki2.log

Then extract the processed file using stripChatTikiNonAnon.py, this file is ready to be used by the disentangler code (put it in the preprocess/ folder):

$ python ./preprocess/stripChatTikiNonAnon.py ./tiki2.log > tiki.preprocessed

(this will take a long long time)

This file is available for download at http://duboue.net/download/tiki.processed.bz2 (9.1Mb)

Identifying potential askers


We use the heuristic that any nick with 2 to 20 interactions of the history of the logs is a person that potentially asked a question (note, this is done on the output of the preprocessed file, so IRC nick changes are factored in).

$ cat ./tiki.processed | perl -e '%c=();while(<STDIN>){next if(m/^[0-9]+ [^ ]+ \*/); ($t,$n)=m/^([0-9]+) \<([^ ]+)\> /;$c{$n}++};foreach$n(keys %c){print "$n\n" if($c{$n}>=2 && $c{$n}<20)}' > askers

Disentangling the logs


Besides downloading the disentangler python scripts, you'll need to download the maximum entropy megam program (DrDub used the binaries as the source OcamL code doesn't seem to build on Debian Wheezy, if you know how to fix that, please update this page).

The disentangler assumes the evaluation data to be also annotated, so we add fake annotations:

$ cat tiki.processed | perl -ne 'if($c % 10 == 0){$i++;$c=1}else{$c++}; print "T$i $_"' > tiki.annot

$ PYTHONPATH=$PWD/utils python model/classifierTest.py IRC/dev/linux-dev-0X.annot tiki.annot data/linux-unigrams.dump data/techwords.dump tiki

(you might need to symlink analysis into the model folder and do other changes to get the provided code to work, besides the PYTHONPATH hack.)

Running the classifierTest.py will take a long long time. It will take even longer if you wait for the evaluation and description code to finish running (which is not needed for this). You can comment it out on the classifierTest.py script or cancel it once tiki/129/predictions is complete.

Once the predictions are available do

$ PYTHONPATH=$PWD/utils python model/greedy.py tiki.annot ./tiki/129/predictions ./tiki/129/devkeys > tiki.predicted

here you really want to modify greedy.py to remove the evaluation / description code at the bottom of the file. Also, check the output file for spurious extra text at the beginning / end of the file due to the output redirection.

Assembling the final corpus


The faster way to find the relevant threads (in terms of human effort) was to materialize all the different threads as separate files:

$ cat tiki.predicted | perl -ne 'if(m/^T[0-9]+/){($d)=m/^T([0-9]+) /;open(T,">>tiki/$d.txt"); s/^T$d //; print T $_; close T}'

(note: this will create 200k+ files in that folder, you might ran out of inodes in your file system)

Now we want to keep the threads with a potential asker at the top three interactions and with at least 5 lines on it"

$ mkdir tiki/interesting
$ perl -e 'open(N,"askers");@n=<N>;chomp @n; %n=map{$_=>1}@n;close N; opendir(D,"tiki");@d=readdir(D);closedir(D); foreach$f(@d){next unless $f=~m/\.txt/;open(F,"tiki/$f"); $good=0; $l=0; while(<F>){ ($n,$t)=m/^[0-9]+ ([^ ]+) (.)/; if($t eq ":"){$l++; $n=~s/\<//;$n=~s/\>//; if($l<3 && $n{$n}){$good=1}}}; close F; if($good && $l>5){`cp tiki/$f tiki/interesting`;}}'

This populates a folder tiki/interesting with the potential QA threads (about 600 threads).

Now, the chat disentangling process is of course imperfect and it is made worse by using their model of linux discussions to differentiate normally occurring text vs. technical text. In practice, many of the identified threads are fairly small. To obtain a more usable resource, it is convenient to augment each of the identified threads with any other interaction involving the target potential asker:

$ mkdir tiki/augmented
$ perl -e 'open(N,"askers");@n=<N>;chomp @n; %n=map{$_=>1}@n;close N; opendir(D,"tiki");@d=readdir(D);closedir(D); %f=(); foreach$f(@d){next unless $f=~m/\.txt/;open(F,"tiki/$f"); $good=0; $l=0; while(<F>){ ($n,$t)=m/^[0-9]+ ([^ ]+) (.)/; if($t eq ":"){$l++; $n=~s/\<//;$n=~s/\>//; if($n{$n}){if($f{$n}){push@{$f{$n}}, $f}else{$f{$n}=[ $f ];}}}}}; close F; foreach$n(keys %f){print "$n\t".join("\t",@{$f{$n}})."\n"}' > threads
$ perl -e 'open(T,"threads");@t=<T>;chomp @t; %t=map{@x=split(/\t/,$_); $x=shift@x; $x=> [ map { "tiki/$_" } @x ]}@t;close T; opendir(D,"tiki/interesting");@d=readdir(D);closedir(D); %f=(); foreach$f(@d){next unless $f=~m/\.txt/;open(F,"tiki/interesting/$f"); $l=0; @a=(); while(<F>){ ($n,$t)=m/^[0-9]+ ([^ ]+) (.)/; if($t eq ":"){$l++; $n=~s/\<//;$n=~s/\>//; if($t{$n}){push@a,$n}}}; close F; system("cat tiki/interesting/$f ".join(" ",map {join(" ",@{$t{$_}}) } @a) . " | sort -n | uniq > tiki/augmented/$f");}'

(note, this works because the preprocessing assigns a unique, fictitious "second" in time to each interaction.)

Neither of these approaches is yet producing optimal results (you can take a look for yourself:

Indexing


For indexing, we want to identify the first 5 lines of each meaningful interaction. For that we take the first line by a potential asker in interesting and the next 5 lines to that line in augmented.

$ perl -e 'open(N,"askers");@n=<N>;chomp @n; %n=map{$_=>1}@n;close N; opendir(D,"tiki/interesting");@d=readdir(D);closedir(D); %f=(); foreach$f(@d){next unless $f=~m/\.txt/;open(F,"tiki/interesting/$f"); $tt=0; while(<F>){ ($d,$n,$t)=m/^([0-9]+) ([^ ]+) (.)/; if($t eq ":"){$n=~s/\<//;$n=~s/\>//; if($n{$n}){$tt=$d; last;}}}; close F; $p=0;$e=0;@l=();open(F,"tiki/augmented/$f");while(<F>){($d,$n,$t,$w)=m/^([0-9]+) ([^ ]+) (.)(.*)/; next unless($t eq ":"); $e=$d; if($d==$tt || ($p>0&&$p<5)){$w=~s/[^a-zA-Z0-9]+/ /g;push@l,$w;$p++}}; close F;$f=~s/\.txt//;print ("$f $tt $e\n\t".join("\n\t",@l)."\n");}' > questions.txt

You can see that file here: http://duboue.net/download/tiki-questions.txt (220k)

Pumping it into elasticsearch:

$ perl -e 'use JSON; open(Q,"questions.txt");@q=();while(<Q>){chomp;if(m/^\t/){s/\s+/ /g;$q[-1]->{question} .= $_;}else{@s=split(/\s+/,$_);push@q,{ thread=>$s[0], postDateEpoch=>int($s[1]), postDate=>scalar(localtime(int($s[1]))), threadEndDate=>scalar(localtime(int($s[2]))), threadEndDateEpoch=>int($s[2]), question => ''};}}; foreach$q(@q){ open(C, "|curl -XPUT http://localhost:9200/tiki/thread/$q->{thread} --data-binary \@/dev/stdin"); print C to_json($q); close C;}'

Each JSON object will look like this:

{"question":
" Hi is there a setting on tikiwiki to get a description picked up by FB when you add a link to Facebook FB picks up the metadata description of the site not the description of the page blog luciash you have FB just attach this link http www avonsys com Firefox FJ",
"threadEndDate":"Thu Nov 12 23:33:01 2009",
"thread":"31814",
"postDate":"Thu Nov 12 23:24:00 2009",
"postDateEpoch":1258086240,
"threadEndDateEpoch":1258086781
}

(more fields, like the nicks of the people involved in the thread can be added in some moment.)

Querying it:

$ curl -XGET http://localhost:9200/tiki/thread/_search?pretty=true -d '{ "query" : { "text" : { "text" : "htacces not found in facebook app" } } }'

This query returns 45 hits, here are the first three:

  • "_score" : 0.10639295, "_source" : {"question":" Maybe u should check the permission on ur htaccess too Did you run the installer setup sh never understand how to run setup sh and the htacces are chmod 777 http doc tikiwiki org tiki index php page ref id 7 hmm 777 is full access to everyone ","threadEndDate":"Tue Dec 16 16:15:00 2008","thread":"8910","postDate":"Mon Dec 15 18:13:00 2008"}
  • "_score" : 0.09947969, "_source" : {"question":" Hi is there a setting on tikiwiki to get a description picked up by FB when you add a link to Facebook FB picks up the metadata description of the site not the description of the page blog luciash you have FB just attach this link http www avonsys com Firefox FJ","threadEndDate":"Thu Nov 12 23:33:01 2009","thread":"31814","postDate":"Thu Nov 12 23:24:00 2009"}
  • "_score" : 0.081796534, "_source" : {"question":" hi all anyone from brasil need developers from brasil ok i found the email and will send ","threadEndDate":"Mon Mar 15 14:34:01 2010","thread":"40071","postDate":"Mon Mar 15 14:31:01 2010"}


The index can be currently accessed at: http://tikiqa.duboue.net

(for example, try I have this problem with tikiwiki not opening my links in a new browser.)

A raw access is available through http://tikiqa.duboue.net/?raw=1&query=htaccess+FB (returns the underlining elasticsearch JSON response), this is useful to integrate this in tiki.org or where people see fit.

The source for that page is in GitHub.

Next steps


Potential next steps:

  • Integration within http://tiki.org help
  • Use the extracted questions to train a classifier, so to extract less obvious pairs
  • Move http://tikiqa.duboue.net to a tiki.org server and make it more visually appealing


You can ping DrDub on FreeNode (usually at ##foulab) or on Twitter.

See also: http://duboue.net/blog8.html


Related
Page last modified on Wednesday 05 June, 2013 01:37:39 GMT-0000

Keywords

The following is a list of keywords that should serve as hubs for navigation within the Tiki development and should correspond to documentation keywords.

Each feature in Tiki has a wiki page which regroups all the bugs, requests for enhancements, etc. It is somewhat a form of wiki-based project management. You can also express your interest in a feature by adding it to your profile. You can also try out the Dynamic filter.

Accessibility (WAI & 508)
Accounting
Administration
Ajax
Articles & Submissions
Backlinks
Banner
Batch
BigBlueButton audio/video/chat/screensharing
Blog
Bookmark
Browser Compatibility
Calendar
Category
Chat
Comment
Communication Center
Consistency
Contacts Address book
Contact us
Content template
Contribution
Cookie
Copyright
Credits
Custom Home (and Group Home Page)
Database MySQL - MyISAM
Database MySQL - InnoDB
Date and Time
Debugger Console
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Documentation link from Tiki to doc.tiki.org (Help System)
Docs
DogFood
Draw
Dynamic Content
Preferences
Dynamic Variable
External Authentication
FAQ
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Feeds (RSS)
File Gallery
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Friendship Network (Community)
Group
Help
History
Hotword
HTML Page
i18n (Multilingual, l10n, Babelfish)
Image Gallery
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jQuery
Kaltura video management
Karma
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Lost edit protection
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Map
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Meta Tag
Missing features
Visual Mapping
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Organic Groups (Self-managed Teams)
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PDF
Performance Speed / Load / Compression / Cache
Permission
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Spellcheck
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Tablesorter
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Watch
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Wiki plugins extends basic syntax
Wiki syntax text area, parser, etc
Wiki structure (book and table of content)
Workspace and perspectives
WYSIWTSN
WYSIWYCA
WYSIWYG
XMLRPC
XMPP




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