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error when creating new registration + user tracker: tikidb.index_hash didn't exist regardless of unified search index settings (even after disabling it)

Status
Closed
Subject
error when creating new registration + user tracker: tikidb.index_hash didn't exist regardless of unified search index settings (even after disabling it)
Version
12.x
Category
  • Error
  • Release Blocker
Feature
Trackers
Search
User Administration (Registration, Login & Banning)
Resolution status
Works For Me
Submitted by
Xavier de Pedro
Lastmod by
Xavier de Pedro
Rating
(1)
Description

Weird issue, maybe too specific of the tiki 12 configuration for a local chapter of the World Social Forum in Catalonia.
But this is serious, and since might happen to other tikis, I report it before I forget what happened, and which manual workaround allowed us to keep going.

We have set up a Tiki site to gather information on workshops in a tracker. The Tracker (through a Wiki page with PluginTracker) also shows the registration fields, in order to get a user registered with the information of the workshop they want to propose.

That wiki page is shown through an iframe in from a wordpress (yes, this is real life; main site was created first with Wordpress, and they only want to use Tiki for the tracker system, so far).

http://www.forumsocialcatala.cat/fscat2014/inscripcio-tallers-fscat2014/



Once the form was submitted, Tiki displayed a page that an error occurred ("did you check your db is up & running", etc)
Apache logs don't show anything rellevant.
Tiki logs indicate that the database table

dbname.index_52d52c9cad158

was missing. Checking the mysql db directly, I saw that another similar db table name was there:

dbname.index_5305ecc55cd29

I did clear the Tiki caches many times, rebuild the serch index many times, changed from mysqlfts to lucene (clear caches and rebuild index each time) and back, a few times. Even disabled the unified search index. (clearing tiki caches also), and no way, each time the new item was attempted to get added to the Tiki site:

  • that error page was shown
  • the tiki logs showed the message that dbname.index_52d52c9cad158 was missing
  • the user got added, but not the tracker item with the workshop information.


I only know that the system worked well until Feb 14th (the date of the last valid item in the tracker). After that, I svn updated to recent revisions yesterday (maybe to r49950ish or similar, I don't know for sure), and today svn-updated again, to r49974. And that mysql table either dissapeared, or was rebuilt to a different name, or the code decided to look for a different name of table at the database.


Update: I admit, that this is too of an edge case.
I have not been able to reproduce in a clone of that db in my localhost, so I close this bug report. I hope this issue doesn't happen to anyone else.

Importance
9
Easy to solve?
4
Priority
36
Demonstrate Bug
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Version: Create show2.tikiwiki.org instance
Ticket ID
5145
Created
Thursday 20 February, 2014 11:07:13 GMT-0000
LastModif
Wednesday 05 March, 2014 12:56:34 GMT-0000

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