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"Contact us" page is blank following upgrade from 1.9.11 to 2.0 and with new install

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Status
Closed
Subject
"Contact us" page is blank following upgrade from 1.9.11 to 2.0 and with new install
Version
2.x
Category
  • Error
Feature
Contact us
Resolution status
Fixed or Solved
Submitted by
Geoff Brickell
Volunteered to solve
nyloth
Lastmod by
nyloth
Rating
(0)
Description

Following 2 separate/different upgrades from 1.9.11 to v2.0, in both cases the "Contact us" page is blank when it displays. The linkable page title shows OK at the top of the page but nothing else is displayed.

Both sites worked OK before the upgrade and everything else looks OK.

I've double checked that in both sites "Contact us" and "Contact us anonymously" are still set, plus the contact user is also still set with an e-mail address, but the blank page happens whether I'm logged in or not even when logged in as admin.

I originally posted this to the Features/Usability forum but xavi suggested it may be a bug so have now posted it here.

Have now also shown that this problem occurs with a new/clean install so doesn't seem to be related to the upgrade process.

Solution

- your memory_limit value is, at least, 32 MB.
- you have feature 'User messages' enabled in admin > features > user , since it uses use internal messages too.

This has been fixed in SVN revision 14518.

Importance
7
Priority
35
Demonstrate Bug on Tiki 19+
Demonstrate Bug (older Tiki versions)
Ticket ID
1984
Created
Monday 25 August, 2008 16:10:11 UTC
by Unknown
LastModif
Tuesday 26 August, 2008 12:06:17 UTC


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