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Users cannot register and keeps seeing Saving... spinner after clicking Register

Status
Closed
Subject
Users cannot register and keeps seeing Saving... spinner after clicking Register
Version
16.x
Category
  • Release Blocker
Feature
User Administration (Registration, Login & Banning)
Resolution status
Fixed
Submitted by
Nelson Ko
Volunteered to solve
Jonny Bradley
Lastmod by
Nelson Ko
Rating
(0)
Description

I meant to ask if anyone has a clue what this could be caused by? I don't see anything in the console which baffles me. The regCapsLock error that Brendan mentions below might be a false lead - when I add tracker fields to the registration it works but that error is there too, so it may be unrelated.

In Tiki 16, there is a problem where user cannot register. After clicking "Register", the use sees "Saving..." spinner forever.

I can confirm the problem disappears if you add user tracker fields to the registration. i.e. the problem only occurs on the basic registration setup.

See below for more information.




On 06.11.2016 16:36, Brendan Ferguson wrote:
Ive confirmed its a JS error. When I disable javascript with NoScript, it works fine.

Brendan



On Nov 6, 2016, at 10:29 AM, Nelson Ko <nelson@citadelrock.com> wrote:

I finally managed to roll back to r60095 but it doesn't help. Which is bizarre since I can register on tiki.org. The registration form on tiki.org is more than the default one though (has tracker info). So maybe it has something to do with that but that is just a guess. So anyway if someone else has time to troubleshoot it will be great - I will have to check back later.

On Sun, Nov 6, 2016 at 10:20 AM, Brendan Ferguson <drsassafras@gmail.com> wrote:
Ive got a console error here.

ReferenceError: event is not defined

regCapsLock(event);

Its not my area of expertise.

Ive verified that user creation through the admin panel is unaffected.

Brendan

I've confirmed that there is no user creation in the database when this error occurres. It's what one would expect with this kind of error, but it's good to make sure :-)
Dr Sassafras

Solution
r60189?
Workaround
Download and install NoScript Firefox extension. Disable all JS for login process.
Importance
10 high
Easy to solve?
8
Priority
80
Demonstrate Bug
Please demonstrate your bug on show2.tikiwiki.org

 About show2.tikiwiki.org

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Version: Create show2.tikiwiki.org instance
Ticket ID
6165
Created
Monday 07 November, 2016 15:50:30 GMT-0000
LastModif
Monday 07 November, 2016 22:05:19 GMT-0000

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