Users cannot register and keeps seeing Saving... spinner after clicking Register
- Status
- Closed
- Subject
- Users cannot register and keeps seeing Saving... spinner after clicking Register
- Version
- 16.x
- Category
- Release Blocker
- Feature
- User Administration (Registration, Login & Banning)
- Resolution status
- Fixed or Solved
- Submitted by
- Nelson Ko
- Volunteered to solve
- Jonny Bradley
- Lastmod by
- Nelson Ko
- Rating
- Description
I meant to ask if anyone has a clue what this could be caused by? I don't see anything in the console which baffles me. The regCapsLock error that Brendan mentions below might be a false lead - when I add tracker fields to the registration it works but that error is there too, so it may be unrelated.
In Tiki 16, there is a problem where user cannot register. After clicking "Register", the use sees "Saving..." spinner forever.
I can confirm the problem disappears if you add user tracker fields to the registration. i.e. the problem only occurs on the basic registration setup.
See below for more information.
On 06.11.2016 16:36, Brendan Ferguson wrote:
Ive confirmed its a JS error. When I disable javascript with NoScript, it works fine.Brendan
On Nov 6, 2016, at 10:29 AM, Nelson Ko <nelson@citadelrock.com> wrote:I finally managed to roll back to r60095 but it doesn't help. Which is bizarre since I can register on tiki.org. The registration form on tiki.org is more than the default one though (has tracker info). So maybe it has something to do with that but that is just a guess. So anyway if someone else has time to troubleshoot it will be great - I will have to check back later.
On Sun, Nov 6, 2016 at 10:20 AM, Brendan Ferguson <drsassafras@gmail.com> wrote:
Ive got a console error here.ReferenceError: event is not defined
regCapsLock(event);
Its not my area of expertise.
Ive verified that user creation through the admin panel is unaffected.
Brendan
I've confirmed that there is no user creation in the database when this error occurres. It's what one would expect with this kind of error, but it's good to make sure 😊
Dr Sassafras- Solution
- r60189?
- Workaround
- Download and install NoScript Firefox extension. Disable all JS for login process.
- Importance
- 10 high
- Easy to solve?
- 8
- Priority
- 80
- Demonstrate Bug on Tiki 19+
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show2.tiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Demonstrate Bug (older Tiki versions)
-
This bug has been demonstrated on show.tikiwiki.org
Please demonstrate your bug on show.tikiwiki.org
Show.tiki.org is not configured properlyThe public/private keys configured to connect to show.tikiwiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
- Ticket ID
- 6165
- Created
- Monday 07 November, 2016 15:50:30 UTC
by Nelson Ko - LastModif
- Monday 07 November, 2016 22:05:19 UTC