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Diagrams have poor usability still in 21.x LTS due CSRF and ticket expiration

Status
Open
Subject
Diagrams have poor usability still in 21.x LTS due CSRF and ticket expiration
Version
21.x
22.x
Category
  • Usability
  • Conflict of two features (each works well independently)
  • Bug
Feature
Edit interface (UI)
Diagram (Drawings, Diagrams, Flowcharts and more)
Resolution status
New
Submitted by
Xavier de Pedro
Keep informed
lindon, Marc Laporte, Jorge Sá Pereira
Lastmod by
Xavier de Pedro
Rating
(0)
Related-to
Description

We have been experiencing in our team at work several issues while attempting to use Tiki Diagrams in production in Tiki 21.x LTS

There might be 2 related (for the end user) issues. It seems as if some ticket expires too soon and some error related to CSRF is shown. Maybe after editing the diagram for more than 20 minutes or so (even if Tiki is set to remember the login for days or weeks, which seems to work when we are not using the diagram feature).

Diagrams are created to store their contents in a wiki page (because in file gallery we face some other issue still, as reported in another bug report)

2 error messages are shown in similar conditions (unclear yet the exact difference; these reports were sent by work colleagues of mine, so far)
Error message 1:

"An error occurred, please try again.
Potential cross-site request forgery (CSRF) detected. Operation blocked. Reloading the page may help."


200928 Tiki21 Diagram Ko Csrf 01 Reloading May Help

Error message 2:

"An error occurred, please try again.
Potential cross-site request forgery (CSRF) detected. Operation blocked. Ticket has expired. Reload the page"


200928 Tiki21 Diagram Ko Csrf 02 Ticket Has Expired Reload Page

In case it matters: the https certificate seems to be not recognized (by the browser used to reproduce the issue) as valid.

Importance
7
Easy to solve?
3
Priority
21
Demonstrate Bug
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Version: Create show2.tikiwiki.org instance
Ticket ID
7547
Created
Monday 28 September, 2020 12:07:35 GMT-0000
LastModif
Monday 28 September, 2020 12:16:06 GMT-0000

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