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Forum Watches - notifications are not working as expected

Status
Open
Subject
Forum Watches - notifications are not working as expected
Version
12.x
Category
  • Error
Feature
Forum
Watch (email notifications of changes)
Resolution status
New
Submitted by
jhamell
Lastmod by
Xavier de Pedro
Rating
(0)
Description

We've been using the forum notifications ("email this address for any postings to this forum"), but would like to start exercising more fine-grained control over these notifications. The "Watch" concept appears to be exactly what we need, but some of the behavior I am seeing is confusing and may be contradictory to the docs.

According to the Tiki Docs on Watches, there are three kinds associated with forums:

1. A Watch for a Forum. Any new topic/thread posted should notify this user. I'm assuming it is represented by forum_post_topic associated with forum id within the Mail Notifications listing.

2. A Watch on a Forum Topic. Any new posts to that specific Topic/thread will notify user. Assuming forum_post_thread, associated with the topic's ID.

3. A Watch on Forum Topics & Threads. Any postings within that forum, be it Thread or Replies, will be sent. Assuming forum_post_topic_and_thread associated with the forum ID.

The problem I'm seeing:
* Some people have established forum_post_topic and forum_post_topic_and_thread on a specific forum
* Different user has posted to a forum, and he is set to watch that topic/thread (from_post_thread).
* People respond to his post
* The only people receiving notifications are a union between forum_post_topic and forum_post_topic_and_thread.
* I expected the notifications to be a union of the original author (forum_post_thread, on that thread) and forum_post_topic_and_thread (on that forum).
* In other words, the original author asked to watch his topic, but he received no notifications of posts/responses. Additionally, people who have asserted forum_post_topic on that forum are receiving updates, when I would expect they only receive notifications of his original topic post, not the subsequent responses.

Thanks,
Josh


Show instance details:
http://jhamell-10333-5804.show.tikiwiki.org/
u: admin
p: 12345
"Consensus Forums" profile has been applied. This demo profile creates two users (user1 and user2, with passwords user1 and user2 respectively)
See more information here:
http://jhamell-10333-5804.show.tikiwiki.org/tiki-index.php?page=Instructions+for+the+Consensus+Forums

Can you please reproduce your issue in this shjow instance, please, so that it's easier to debug the issue?
Thanks!

Importance
5
Easy to solve?
5
Priority
25
Demonstrate Bug
Please demonstrate your bug on show2.tikiwiki.org

 About show2.tikiwiki.org

To help developers solve the bug, we kindly request that you demonstrate your bug on a show2.tikiwiki.org instance. To start, simply select a version and click on "Create show2.tikiwiki.org instance". Once the instance is ready (in a minute or two), as indicated in the status window below, you can then access that instance, login (the initial admin username/password is "admin") and configure the Tiki to demonstrate your bug. Priority will be given to bugs that have been demonstrated on show2.tikiwiki.org.

Version: Create show2.tikiwiki.org instance
Ticket ID
5804
Created
Wednesday 03 February, 2016 16:36:42 GMT-0000
LastModif
Thursday 04 February, 2016 08:24:58 GMT-0000

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