Newsletter: GMail "message clipped" due to CSS too large
- Status
- Closed
- Subject
- Newsletter: GMail "message clipped" due to CSS too large
- Version
- 12.x
- Category
- Usability
- Feature
- Newsletters
- Resolution status
- Invalid
- Submitted by
- luciash d' being 🧙
- Lastmod by
- luciash d' being 🧙
- Rating
- Description
Update: there is http://doc.tiki.org/Newsletter+Admin#Styling_an_HTML_Newsletter so this is invalid bug report (maybe pointing that out in Admin interface could help ?)
In 12.x LTS when we send a Newsletter the email message gets "clipped" for GMail users which is annoying for promotion of the News we want to distribute because the email size is more than 128KB (which is the limit to display the message intact in GMail) even with almost no text content in the message. Many users use GMail nowadays so it is no help that it displays just fine in other email clients. Other newsletters of rival (competition) systems have emails far under 100KB. Tiki seems to include all the stylesheets even when less than 10% of the styles are actually used in the Newsletter.
Example of what it shows in GMail instead of the Newsletter email:
[Message clipped] View entire messageExpected behavior: use only stylesheets related to Newsletters or make an option to omit inclusion of all the stylesheets via an Admin panel or while editing the Newsletter so the message is not unnecessarily large in KB and does not get clipped in GMail.
- Importance
- 8
- Easy to solve?
- 10 easy
- Priority
- 80
- Demonstrate Bug (Tiki 19+)
-
This bug has been demonstrated on show2.tiki.org
Please demonstrate your bug on show2.tiki.org
Version: Create show2.tiki.org instanceAbout show2.tiki.orgTo help developers solve the bug, we kindly request that you demonstrate your bug on a show2.tiki.org instance. To start, simply select a version and click on "Create show2.tiki.org instance". Once the instance is ready (in a minute or two), as indicated in the status window below, you can then access that instance, login (the initial admin username/password is "admin") and configure the Tiki to demonstrate your bug. Priority will be given to bugs that have been demonstrated on show2.tiki.org.
- Ticket ID
- 5439
- Created
- Friday 22 August, 2014 11:34:12 GMT-0000
by luciash d' being 🧙 - LastModif
- Friday 22 August, 2014 14:18:39 GMT-0000
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