LiveSupport broken in 1.9.3 CVS
- Status
- Closed
- Subject
- LiveSupport broken in 1.9.3 CVS
- Version
- 1.9.x
- Category
- Error
- Feature
- Templates (Smarty)
Installer (profiles, upgrades and server-related issues)
Live support - Resolution status
- Fixed
- Submitted by
- Fabián Rodríguez
- Volunteered to solve
- Fabián Rodríguez
- Lastmod by
- Beestje
- Rating
- Description
LiveSupport seems broken in 1.9.3 CVS.
I can activate it OK via Admin|Features.
When I click on the LiveSupport admin link, I get the admin, I add myself (a regular user) as operator. Then when I try to open a Client window, I get a new popup window with this error:Warning: Smarty error: unable to read resource: "tiki-live_support_message.tpl" in /usr/www/users/cafsu/networks/lib/smarty/libs/Smarty.class.php on line 1088
- Solution
tiki-live_support_message.php is using the wrong template, tiki-live_support_message.tpl
@line 37 of tiki-live_support_message.php, change :
// Display the template
$smarty->display("tiki-live_support_message.tpl");to:
// Display the template
$smarty->display("tiki-live_support_client.tpl");- Importance
- 9 high
- Demonstrate Bug
-
This bug has been demonstrated on show2.tikiwiki.org
Please demonstrate your bug on show2.tikiwiki.org
Version: Create show2.tikiwiki.org instanceAbout show2.tikiwiki.org
To help developers solve the bug, we kindly request that you demonstrate your bug on a show2.tikiwiki.org instance. To start, simply select a version and click on "Create show2.tikiwiki.org instance". Once the instance is ready (in a minute or two), as indicated in the status window below, you can then access that instance, login (the initial admin username/password is "admin") and configure the Tiki to demonstrate your bug. Priority will be given to bugs that have been demonstrated on show2.tikiwiki.org.
- Ticket ID
- 537
- Created
- Tuesday 04 April, 2006 18:15:14 GMT-0000
- LastModif
- Monday 20 April, 2009 14:54:48 GMT-0000
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