There are a lot of reasons to be in this situations. So to be successful a lot of conditions must be satisfied :
- The Cookies of session will try to reconnect an older version and a trace shows that the password is not the one you have given (generally empty). So the cookies of the site name must be cleared on your navigator
It is sure that if you use only one site close everything and upgrade you will get the minimum of problems but you will get someone anywhere.
It is not seen generally by developers, because it is not at all their common upgrade process nor test.
The true solution is a modification of installer and userlib which will make useful resets that I have done successfully manually (after a lot of hours of work). It had been reproduced and tested twice.
The manual operations are described into "workaround" which can be reached only after summit.
For others users new sessions will be created. Some problem can occur with PHPSESSID for others users running a session while you make your update. Even they disconnect (you close the site during update - needed), when they reconnect the PHPSESSID cookie can give wrong data. The solution is to clear this cookie before reconnection after an upgrade (soft version and data structure).
- You can reset the admin record with the tiki.sql corresponding record. But be careful, if you have changed the minimum size of password you will fail...
I have developped an sql request which resets full default configuration for logins and reset admin default. But as it can change with new version I can be given only as example (valid till 8.4).
Naturally some of this operations are not necessary depending of options.
Show.tiki.org snapshot creation is in progress... Please monitor http:///snapshots/ for progress. Note that if you get a popup asking for a username/password, please just enter "show" and "show".
Password reset was successful
Password reset failed
Show.tiki.org instance destruction is in progress... Please wait...
The public/private keys configured to connect to show2.tikiwiki.org were not accepted. Please make sure you are using RSA keys. Thanks.
Unable to connect to show2.tikiwiki.org. Please let us know of the problem so that we can do something about it. Thanks.
Show.tiki.org is currently under maintenance. Sorry for the inconvenience.
Unable to get information from show2.tikiwiki.org. Please let us know of the problem so that we can do something about it. Thanks.
Show.tiki.org is in the progress of creating the new instance. Please continue waiting for a minute or two. If this continues on for more than 10 minutes, please let us know of the problem so that we can do something about it. Thanks.
To help developers solve the bug, we kindly request that you demonstrate your bug on a show2.tikiwiki.org instance. To start, simply select a version and click on "Create show2.tikiwiki.org instance". Once the instance is ready (in a minute or two), as indicated in the status window below, you can then access that instance, login (the initial admin username/password is "admin") and configure the Tiki to demonstrate your bug. Priority will be given to bugs that have been demonstrated on show2.tikiwiki.org.
The URL for the show2.tikiwiki.org instance that demonstrates this bug is at: http://. Note that if you get a popup asking for a username/password, please just enter "show" and "show". This is different from the initial login and password for a new Tiki which is "admin" and "admin".
For the install log, see http:///info.txt
Note that if you see PHP errors or a Tiki claiming to be missing third party software, the instance creation is probably not finished. Please wait a couple minutes and reload.
Snapshots are database dumps of the configuration that developers can download for debugging. Once you have reproduced your bug on the show2.tikiwiki.org instance, create a snapshot that can then be downloaded by developers for further investigation.
Snapshots can be accessed at: http:///snapshots/. Note that if you get a popup asking for a username/password, please just enter "show" and "show".Create new snapshot
|No attachments for this item|