Loading...
 

CASL Spam Compliance

Status
Open
Subject
CASL Spam Compliance
Version
19.x
20.x
Category
  • Community projects
  • Dogfood on a *.tiki.org site
  • Legislative Compliance
Feature
Watch (email notifications of changes)
Resolution status
New
Submitted by
drsassafras
Lastmod by
drsassafras
Rating
(0)
Description

I just reviewed Canadas anti-spam legislation & it looks like we're currently not complying with it.

http://fightspam.gc.ca/eic/site/030.nsf/eng/00285.html

  1. Express consent (rules for implied consent are too difficult to satisfy)
  2. Name of the Sender
  3. Address of the Sender.
  4. A way of getting in touch with the sender. (phone number, domain name, email address) For us, a simple domain name would be ideal.
  5. Easy unsubscribe mechanism.


I just reviewed an email I received from a user watch at dev.tiki.org. We comply with (maybe) #1. 2-5 we do not comply on.

A lot hinges on if the emails we send out are considered "Commercial Electronic Messages" but we don't appear to fall in the exception list, so I'm guessing that means almost all our messages are considered CES, including watches.

There is implied and also explicit consent. It looks like most of our emails are explicit concent emails, so that makes things easier. However if no specific action was taken to request an email, it falls in "implied consent" and there is a 2-year limitation on this clause. That would be a lot of work to program, so I suggest that we place a line in our Terms and Conditions that states that we may send occasional emails, and require them to agree to these upon registration. This would seem to cover our basis in making a strong case for explicit consent. The onus is upon us to prove that explicit consent has been granted. The empty toggle box concent is mentioned as "acceptable" under these regulations.

Now that we have explicit consent (and can prove it) we need to comply with the required information in an email. For Tiki already has the name and domain name, but perhaps we need a field for the business address in the preferences somewhere.

We also need an "easy unsubscribe mechanism" so if someone creates a "user watch" we need to include a link to an unsubscribe page. Or a page that unsubscribes them. I'm sure we already have this within tiki, we just need to generate the link and include it in user watches, and other emails.

It would also be nice if we had some generic compliance built into Tiki. So the solution taken is not specific to *.tiki.org and everyone else needs to come up with there own solution. More and more legislation is playing a larger role in how business on the net is conducted.

I would love to see a generic feature in Tiki called something like Terms, Conditions & Privacy Policy. Where terms, conditions and privacy policy can be (almost) auto generated based on selected options. This then could be integrated into the user registration form as part of the standard process.

Importance
9
Easy to solve?
7
Priority
63
Demonstrate Bug
Please demonstrate your bug on show2.tikiwiki.org

 About show2.tikiwiki.org

To help developers solve the bug, we kindly request that you demonstrate your bug on a show2.tikiwiki.org instance. To start, simply select a version and click on "Create show2.tikiwiki.org instance". Once the instance is ready (in a minute or two), as indicated in the status window below, you can then access that instance, login (the initial admin username/password is "admin") and configure the Tiki to demonstrate your bug. Priority will be given to bugs that have been demonstrated on show2.tikiwiki.org.

Version: Create show2.tikiwiki.org instance
Rating (deprecated)
(0)
Ticket ID
6912
Created
Sunday 11 November, 2018 16:05:23 GMT-0000
LastModif
Sunday 11 November, 2018 16:05:23 GMT-0000

Attachments

 filenamecreatedhitscommentversionfiletype 
No attachments for this item


Keywords

The following is a list of keywords that should serve as hubs for navigation within the Tiki development and should correspond to documentation keywords.

Each feature in Tiki has a wiki page which regroups all the bugs, requests for enhancements, etc. It is somewhat a form of wiki-based project management. You can also express your interest in a feature by adding it to your profile. You can also try out the Dynamic filter.

Accessibility (WAI & 508)
Accounting
Administration
Ajax
Articles & Submissions
Backlinks
Banner
Batch
BigBlueButton audio/video/chat/screensharing
Blog
Bookmark
Browser Compatibility
Calendar
Category
Chat
Comment
Communication Center
Consistency
Contacts Address book
Contact us
Content template
Contribution
Cookie
Copyright
Credits
Custom Home (and Group Home Page)
Database MySQL - MyISAM
Database MySQL - InnoDB
Date and Time
Debugger Console
Directory (of hyperlinks)
Documentation link from Tiki to doc.tiki.org (Help System)
Docs
DogFood
Draw
Dynamic Content
Preferences
Dynamic Variable
External Authentication
FAQ
Featured links
Feeds (RSS)
File Gallery
Forum
Friendship Network (Community)
Group
Help
History
Hotword
HTML Page
i18n (Multilingual, l10n, Babelfish)
Image Gallery
Import-Export
Install
Integrator
Interoperability
Inter-User Messages
InterTiki
jQuery
Kaltura video management
Karma
Live Support
Logs (system & action)
Lost edit protection
Mail-in
Map
Menu
Meta Tag
Missing features
Visual Mapping
Mobile
Mods
Modules
MultiTiki
MyTiki
Newsletter
Notepad
OS independence (Non-Linux, Windows/IIS, Mac, BSD)
Organic Groups (Self-managed Teams)
Packages
Payment
PDF
Performance Speed / Load / Compression / Cache
Permission
Poll
Profiles
Quiz
Rating
Realname
Report
Revision Approval
Scheduler
Score
Search engine optimization (SEO)
Search
Security
Semantic links
Share
Shopping Cart
Shoutbox
Site Identity
Slideshow
Smarty Template
Social Networking
Spam protection (Anti-bot CATPCHA)
Spellcheck
Spreadsheet
Staging and Approval
Stats
Survey
Syntax Highlighter (Codemirror)
Tablesorter
Tags
Task
Tell a Friend, alert + Social Bookmarking
Terms and Conditions
Theme
TikiTests
Timesheet
Token Access
Toolbar (Quicktags)
Tours
Trackers
TRIM
User Administration
User Files
User Menu
Watch
Webmail and Groupmail
WebServices
Wiki History, page rename, etc
Wiki plugins extends basic syntax
Wiki syntax text area, parser, etc
Wiki structure (book and table of content)
Workspace and perspectives
WYSIWTSN
WYSIWYCA
WYSIWYG
XMLRPC
XMPP




Useful Tools