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5x-16.x: tracker comments should allow self-subscribe option for poster, like in forum posts or page comments

Status
Closed
Subject
5x-16.x: tracker comments should allow self-subscribe option for poster, like in forum posts or page comments
Version
5.x
12.x
15.x
16.x
17.x
Category
  • Usability
  • Support request
  • Dogfood on a *.tiki.org site
Feature
Trackers
Comment
Watch (email notifications of changes)
Community Currency
Resolution status
Fixed
Submitted by
Xavier de Pedro
Lastmod by
Xavier de Pedro
Rating
(1)
Related-to
Description

5x: tracker comments should allow self-subscribe option for poster, like in forum posts or page comments. Right now, lost of interaction and feedback is lost for users until they learn how to subscribe to tracker items....

That was the same problem in forum posts for years, until some one added that feature to forum posts and wiki comments...
However, it seems that tracker item comments didn't benefit from that enhancement.... and honestly, they deserve it...



UPDATE:

  • Still a very much desired feature in MANY tiki sites (including *.t.o sites).
  • Still a wish...
  • Still a wish (many years later). Sniff ...

Gorgeus, fixed, Victor! Thanks! (tested in tracker comments, and adapted the profile "Bug_Tracker_15" to allow commenting by registered to easily test/debug this issue also in the future (or in other branches).


Update:

  • emails are duplicated if the user was also selected in a "user selector" type of field, with notifications on. We should check that no duplication of emails is sent: one as commenter, and another one duplicated as user selected in the "user selector" field with notifications on.

See it reproduced in the show instance:
2 emails have been sent in some cases:
http://xavi-9794-3214.show.tikiwiki.org/tiki-syslog.php
u: admin
p: 12345


Update
In addition, other systems maybe sending a duplicate of the same email message (see https://doc.tiki.org/Watch ), and we'd better add a system to prevent those duplicated emails to be sent.
To be checked for duplicates (and remove them before sending):

  1. generic (wildcard-like) user watches through the "My Watches (UI) > Add Watch > Event"
  2. Objects
    • user watches on objects
    • group watches on objects
  3. Categories
    • user watches on categories
    • group watches on categories
  4. Structures
    • user watches on structures
    • group watches on structures


I'm usure about category watches. Maybe we can leave those messages also, since they are not 100% equivalent to the other notification emails?


Sure, see comments. Issue fixed.
And duplication of emails was due to some other issue, fixed by kroky6 also (great, thanks!).

Solution

Fixed in trunk commit 59950 and 59951.


Confirmed, thanks! Ideally to be backported down until the current last LTS version (15.x), in my honest opinion, once 16.0 is out.

And I still wish something similar was possible for anonymous users (related wish: item5368) so that tiki can be used by people not registered but willing to share back their info, comments and wisdom (aside of spammers, of course) in Tiki sites.


Pending still to avoid duplication of emails, if possible

Importance
7
Easy to solve?
5
Priority
35
Demonstrate Bug
Please demonstrate your bug on show2.tikiwiki.org
 About show2.tikiwiki.org

To help developers solve the bug, we kindly request that you demonstrate your bug on a show2.tikiwiki.org instance. To start, simply select a version and click on "Create show2.tikiwiki.org instance". Once the instance is ready (in a minute or two), as indicated in the status window below, you can then access that instance, login (the initial admin username/password is "admin") and configure the Tiki to demonstrate your bug. Priority will be given to bugs that have been demonstrated on show2.tikiwiki.org.

Version: Create show2.tikiwiki.org instance
Ticket ID
3214
Created
Sunday 06 June, 2010 10:02:29 GMT-0000
LastModif
Friday 14 October, 2016 10:13:35 GMT-0000

Attachments

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