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Where to report bugs

This is a discussion, which is still unresolved as of 2013

Issues with situation in 2011

  1. Currently, bugs are reported in many different places
    • tiki-devel mailing list: it clogs the list, works sometimes, but for others, they are just lost
    • dev.tiki.org wishlist: not systematically monitored, as we have an inactive Wishlist Team
    • forums (not properly tracked)
    • IRC (not properly tracked)
    • On wiki pages (not properly tracked), especially at release time: Tiki8, Tiki7, Tiki6,Tiki5, Tiki4, Tiki3.
  2. Sometimes, the user doesn't know if it's a bug or just a misconfiguration or misunderstanding (so an opportunity for better UI or documentation)
  3. It's very hard to get the bug known to the right people since Tiki is so vast
  4. There is pressure to fix bugs in unfinished features
    • The priority of the release team should be regressions and packaging, not new finishing new features.
  5. There are a lot of WYSIWYG bugs reported (proportionally and only a small number of developers that fix them)


These issues have a consequence that releases are too much about bug fixing vs just packaging. We need to improve the situation in previous steps.

Proposal for 2012

  • New guidelines on where to report bugs
    • Bug in a stable version (it never worked): should be in Wishlist or in the wiki page of the relevant Keyword (it's the choice of the bug reporter).
    • Regression (it used to work) in a stable version: Should be on a wiki page on dev unimaginatively called: Regressions in 8x, Regressions in 9x and Regressions in trunk
      • This should be to
        • Report something that worked in a previous stable version (any stable version)
        • For upgrade bugs
      • This should not be to
        • Report a bug with an enhancement
      • Preferred way of demonstrating issue is i18n.tiki.org or Pre-Dogfood Server
        • Recording a screencast could be nice too, once we have that feature, or if we use an external service
  • Get a Wishlist Team going to monitor the Wishlist
  • For the release coordinator of the next version to monitor Regressions in trunk
  • For WYSIWYG issues to be on a distinct list section so the non-WYSIWYG devs can get straight to the list

Keywords

The following is a list of keywords that should serve as hubs for navigation within the Tiki development and should correspond to documentation keywords.

Each feature in Tiki has a wiki page which regroups all the bugs, requests for enhancements, etc. It is somewhat a form of wiki-based project management. You can also express your interest in a feature by adding it to your profile. You can also try out the Dynamic filter.

Accessibility (WAI & 508)
Accounting 7.x
Administration
Ajax 2.x
Articles & Submissions
Backlinks
Banner
Batch 6.x
BigBlueButton audio/video/chat/screensharing (5.x)
Blog
Bookmark
Browser Compatibility
Calendar
Category
Chat
Comment
Communication Center
Consistency
Contacts Address book
Contact us
Content template
Contribution 2.x
Cookie
Copyright
Credits 6.x
Custom Home (and Group Home Page)
Database MySQL - MyISAM
Database MySQL - InnoDB
Date and Time
Debugger Console
Directory (of hyperlinks)
Documentation link from Tiki to doc.tiki.org (Help System)
Docs 8.x
DogFood
Draw 7.x
Dynamic Content
Preferences
Dynamic Variable
External Authentication
FAQ
Featured links
Feeds (RSS)
File Gallery
Forum
Friendship Network (Community)
Group
Help
History
Hotword
HTML Page
i18n (Multilingual, l10n, Babelfish)
Image Gallery
Import-Export
Install
Integrator
Interoperability
Inter-User Messages
InterTiki
jQuery
Kaltura video management
Karma
Live Support
Logs (system & action)
Lost edit protection
Mail-in
Map
Menu
Meta Tag
Missing features
Visual Mapping 3.x
Mobile Tiki and Voice Tiki
Mods
Modules
MultiTiki
MyTiki
Newsletter
Notepad
OS independence (Non-Linux, Windows/IIS, Mac, BSD)
Organic Groups (Self-managed Teams)
Payment 5.x
Performance Speed / Load / Compression / Cache
Permission
Poll
Profiles
Quiz
Rating
Realname
Report
Revision Approval
Score
Search engine optimization (SEO)
Search
Security
Semantic links 3.x
Share
Shopping Cart 5.x
Shoutbox
Site Identity
Slideshow
Smarty Template
Social Networking
Spam protection (Anti-bot CATPCHA)
Spellcheck
Spreadsheet
Staging and Approval
Stats
Survey
Syntax Highlighter (Codemirror)
Tablesorter
Tags 2.x
Task
Tell a Friend, alert + Social Bookmarking
Terms and Conditions
Theme
TikiTests 2.x
Timesheet
Token Access
Toolbar (Quicktags)
Tours
Trackers
TRIM
User Administration
User Files
User Menu
Watch
WebHelp
Webmail and Groupmail
WebServices 3.x
Wiki 3D
Wiki History, page rename, etc
Wiki plugins extends basic syntax
Wiki syntax text area, parser, etc
Wiki structure (book and table of content)
Workspace and perspectives 4.x
WYSIWTSN 4.x
WYSIWYCA
WYSIWYG 2.x
XMLRPC




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